Build your Ambassador Team
May 21, 2025
Brand ambassadors can help you attract and retain members in a powerful, organic way. These enthusiastic members or trainers already love your gym and naturally spread the word. A calendar of educational events is a great way to activate your word-of-mouth champions. They share their experiences on social media, refer friends and embody your gym’s values. Building a small, motivated team of ambassadors boosts visibility, builds trust with potential members, and creates authentic marketing that money can’t buy.
It’s a smart, low-cost strategy that leverages your biggest advocates. Each ambassador will have their own reasons for wanting to join the program, so it’s wise to create a range of motivational benefits. Here's the main motivations of your ambassadors:
1. Love talking about the gym experience
2. Want to help a friend
3. Makes them look good
4. Motivated by a reward they get
5. Love feeling part of something
Some would like reduced fees for bringing in members, others might want free tickets to events. Some may want a free T-shirt. There are many possibilities and your event calendar provides a structure to build your gym ambassador strategy. To find out how we can help activate your brand ambassador program, book in your strategy session below with Nick.
If you want to take a deeper dive into actionable strategies to increase your member retention, book in your FREE 30 minute strategy call with Nick.
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